Reply To: Website hacked, I need help removing hacked code

[Dianne]

This reply has been accepted as the best answer.

Ok, I have completed all the tasks:

1. install the Wordfence plugin and run a scan. Nothing found
2. Check if they get rid of it.Nothing found
3. Next Upgrade WordPress to the latest version. Done
4. See if the problem is gone. Still there!
5. Next is Install Xtreme and switch to that, and see if the problem is still there. Perfect all gone!

Thank you so much. I have updated everything and now the problem is resolved.  I will keep the websites updated from now on….

I noticed there was a suspicious user and got rid of them. Somehow they came in as an administrator… Wordfence seems like a good tool, so than you for that.

I am always so grateful for all the help you give. Worth the price of the theme, for sure!!!!!