Xtreme Plus Crashes Site Updated to PHP 7.4

[Gillian]

I’ve still been running some of my sites on PHP 5.6, so today I thought I’d bring them all up to 7.4, the latest version my host offers. In the process I found the odd incompatible plugin which meant some sites went down, but the new WordPress feature which identifies the errant plugin made it very easy to resolve and recover.

However, I have struck a problem with one site which I can’t resolve. When I change to PHP 7.4 the front end goes down (critical error), although I can still get in the back end. For some reason, the WordPress feature mentioned above doesn’t seem to get triggered by this error, so I had to go through the tried-and-true but laborious one-by-one deactivation/reactivation routine.

It turns out that the problem is with the Xtreme Plus plugin – when I deactivate it, the front end is again accessible. I thought that perhaps there is an interaction between Xtreme Plus and one of my other plugins, but I use the same plugins happily with Xtreme Plus on my other sites now running on the same host with PHP 7.4. So I’m stumped. I’ve gone back to PHP 5.6 for now so the site is accessible.

Any ideas for what I can try next? I’ve included the theme system info below.

### Weaver System Info ###

— WordPress Configuration —

Site URL: https://www.stillhere.org.au
Home URL: https://www.stillhere.org.au
Multisite: No
Version: 5.5.3
Language: en_AU
WP_DEBUG: Disabled
WP Memory Limit: 40M
Permalink: /%postname%/
Show On Front: page
Page On Front: New Home (ID# 2047)
Page For Posts: (ID# 0)
Current Theme: Weaver Xtreme (4.4.0.1)
Post Types: post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, iwp_log, wpcf7_contact_form, jp_mem_plan, atw_slider_post, jp_pay_order, jp_pay_product

— Weaver Xtreme Configuration —

Weaver Xtreme Version: 4.4.0.1
Theme Support Version: 4.4
Xtreme Plus Version: 4.0

— Server Configuration —

Operating System: Linux
PHP Version: 5.6.40
MySQL Version: 5.6.49
jQuery Version: 1.12.4-wp
Server Software: LiteSpeed

— PHP Configuration —

Local Memory Limit: 256M
Server Memory Limit: 128M
Post Max Size: 64M
Upload Max Filesize: 64M
Time Limit: 300
Max Input Vars: 2000
Display Errors: N/A

— WordPress Active Plugins —

Akismet Anti-Spam: 4.1.7
Backup and Staging by WP Time Capsule: 1.21.27
Broken Link Checker: 1.11.15
BulletProof Security: 4.3
Cloudflare: 3.8.5
Contact Form 7: 5.3
Contact Form DB: 2.10.26
Count Per Day: 3.6.1
Custom Permalinks: 1.7.1
Disable Gutenberg: 2.3
Dynamic Widgets: 1.5.16
Easy Columns: v2.1.3
Easy Theme and Plugin Upgrades: 2.0.1
Enable Media Replace: 3.5.0
Flexible SSL for CloudFlare: 1.3.1
GTranslate: 2.8.60
InfiniteWP – Client: 1.9.4.7
Jetpack by WordPress.com: 9.1
Last Modified Footer: 1.1.0
Ozh’ Admin Drop Down Menu: 3.7.1
PDF Embedder Premium Secure: 4.4.4
Perfect Images + Retina: 6.1.0
Photo Gallery by Supsystic: 1.14.10
Post Snippets: 3.1.2
Recently Updated Pages: 1.0.4
Regenerate Thumbnails: 3.1.4
Simple History: 2.37.2
Simple Login Log: 1.1.3
SSL Insecure Content Fixer: 2.7.2
Weaver Show Posts: 1.5
Weaver Show Sliders: 1.4.10
Weaver Themes Shortcode Compatibility: 1.0.4
Weaver Xtreme Plus: 4.0
Weaver Xtreme Theme Support: 4.4
Wordfence Security: 7.4.12
WP User Avatar: 2.2.7

— WordPress Inactive Plugins —

Add From Server: 3.4.4
Admin Color Schemes: 2.3
Adminer: 1.4.5
Advanced Random Posts Widget: 2.2.0
Aspen Shortcodes and Widgets: 2.0.5
Botnet Attack Blocker: 2.0.0
Graceful Email Obfuscation: 0.2.2
HTTP / HTTPS Removal: 3.1
jQuery T(-) Countdown Widget: 2.3.22.1
JW Player 6 Plugin for WordPress: 2.1.14
Memory usage db size: 2013.0124.2016.2
PHP Compatibility Checker: 1.5.0
Sucuri Security – Auditing, Malware Scanner and Hardening: 1.8.24
Uji Countdown: 2.1.2
Weaver II Theme Extras: 2.3.1
Websimon Tables: 1.3.4
WordPress File Monitor: 1.0.9
WP Server Date Time: 0.5
Yoast Duplicate Post: 3.2.6

### End System Info ###

[scrambler]

I recently updated to PHP 7.4.12 and have not had any issues, so @weaver will have to comment

But the system info you posted mentions PHP 5.6.40 so is that before update then?

 

[Weaver]

I wrote a reply to this but it seems to be lost.

If there is something crashing, then there should be a message in the error log when you have php 7.4 loaded, If you can find that, that would likely help.

But do you get the crash if you have ONLY Weaver Xtreme Plus activated?

 

 

 

 

 

 

[Gillian]

Yes, I’ve now deactivated every plugin except for Xtreme Plus, and the site still crashes when I change to PHP 7.4.

I can still get in the backend even though the front end is down.

I can’t post a copy of the Weaver System Info because it doesn’t show up unless I have the Theme Support plugin activated.

Where do I look for the error log? On the server? Or somewhere in WordPress?  I’ve left the crashed site up so you can look at it.

Many thanks for your help 🙂

[Gillian]

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[Weaver]

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[scrambler]

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[Gillian]

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[Weaver]

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