Home Forums Weaver Xtreme Theme Updating failed. Error message: The response is not a valid JSON response.

Topic Resolution: Resolved
Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #64516
    swmagic999
    Participant

    Is this something you guys know about?

    Updating failed. Error message: The response is not a valid JSON response.

    I’m only trying to change the contact-us page at https//:/chea-elks.org (if that’s relevant) and I got this when trying to save.

     

    thanks

     

    #64517
    scrambler
    Moderator
    #64519
    Weaver
    Keymaster

    I don’t have any ideas on this.

    #64550
    swmagic999
    Participant

    Yes Scrambler and thanks. Following their steps I just installed the classic plugin, and that fixed the issue..

    #68847
    Ned
    Participant

    I have also encountered “Updating failed. The response is not a valid JSON response.”

    In my case, I’ve isolated the cause to the Weaver Show Posts plugin.

    On a test page, I have some lines of text and inside a shortcode block, I have: [show_posts filter=test]

    When I try to update the page, I get the error. When I remove the [show_posts filter=test] from the page, I can update without error.

    I have set up a test site that demonstrates this behavior consistently.

    I will now post a Private Reply with login credentials so you can investigate.

    #68848
    Private Reply
    Ned
    Participant
    This reply has been marked as private.
    #68850
    scrambler
    Moderator

    @weaver would have to be the one to look into this.

    #68851
    Ned
    Participant

    Thanks, Scrambler, I will leave the test site up as long as necessary.

    #68854
    Weaver
    Keymaster

    I can see that on your test site. I don’t know exactly what the shortcode block does, but it doesn’t make much sense that this should cause an error just when saving the test page.

    I seriously suspect a bug in the shortcode block, but I will try to find time to test some more. It is really hard to test out blocks from the block editor.

    #68855
    Ned
    Participant

    Thanks, Weaver, the test site will be up for as much time as you need.

    Today, I went into my test site and started deleting/deactivating plugins and discovered that with Gravity Forms (Version 2.5.4) deactivated, the not a valid JSON response error does not occur!

    However, other shortcodes do work in the shortcode block, even with Gravity Forms (Version 2.5.4) active.

    Another data point, everything worked until a few days ago. I suspect (but don’t remember exactly) the error started after I updated the Gravity Forms plugin.

    Perhaps this information will help you with further troubleshooting. Thank you for your efforts so far.

    #68862
    Ned
    Participant

    I have verified that, with an update to Gravity Forms 2.5.5.1, the JSON error no longer occurs with the show_posts shortcode.

    I will take down my test site soon.

    Thank you for taking the time to investigate.

    #68864
    Weaver
    Keymaster

    Thanks for the follow up. I really didn’t know what show posts could have that would generate that error.

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