Unable to text in the post/page visual screen

[goakes]

Hello

For some reason, the theme reset itself today to a previous state. I have managed to get everything looking right again. However, when I went to update a post, I was unable to see the the text and images in the visual screen despite seeing the html in the text screen. I have no idea what has happened. 

If I produce a new post, I can type in the visual screen, but when I save, the text disappears, but the html is present?

Hope you can help.

Gary

[scrambler]

looks like you may have some installation issues may be memory related.

Read the FAQ on this site below

http://weavertheme.com/weaver-ii-doesnt-save-settings/

Until you find out, make sure that every time you change something, you go to the Save / Restore page, click SAVE settings to save a copy of the settings in the database (that can be restored with restore), also download ALL settings so you keep a local copy. If you have “Plus” you should also go in the +Xtreme Plus > Save Restore page and download ALL settings from there.

Also try deactivating ALL non weaver plugins, in case something may be interfering.

[goakes]

Thank you for your response. My interenet has gone down at home so will look at next week. I will follow your advice especially backups and saving. This I had not done and now regret.

If following your advice above does not work, is this something you can help resolve? Should I install another theme to see if it overcomes the problem (i.e. Weaver ii)? If I do this and reinstall Xtreme, will the restore bring everything back?

You have been a huge help in the past and hope between us this can be resolved.

I was looking to contact the host account holder (Bluehost). Should I do do this and if so, should I present the issue to them as presented to you?

Gary

 

[Weaver]

Normally, Bluehost accounts will not have memory issues, so it is likely an issue elsewhere. It is likely a conflicting plugin, so try to disable your other plugins one at a time and see if the Visual editor starts to work again.

[goakes]

Hello

I have gone through the checks you have advised and there is no change. I then submitted a support ticket to Bluehost and they advised there appears to be issues with the WordPress core files. 

I have gone back to Mojo where I installed WordPress to see if they are willing to help. I’m still waiting for a response.

With your knowledge, is there a way to completely reinstall WordPress but keep the theme, posts and pages and plugin settings etc?

Gary

[Gillian]

You just need to go into your WordPress Dashboard.  When you pause your mouse on the Dashboard menu option you’ll see an option called “Updates”on the sub-menu.  Click on that and you’ll see an option to Re-install WordPress, then click on the Re-install Now button.  This will replace your WordPress core files.

You should, as a good habit, backup your theme settings first.  Re-installing WordPress will not affect your posts, pages or plugins.

[goakes]

Hello Gillian

That worked. I was aware of the reinstall, just want someone to confirm this was the right thing to do.

Thank you.

Gary

[Author]

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