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Two ideas for improving the Support forums:
Nested view. With longer topics it becomes difficult to tell who is replying to who if every reply appears together in a flat chronological string. Many forums have a user-selectible option of flat or nested, for readers who prefer one over the other.
Upload images. It would be so much easier to answer, and ask, questions if it were possible to upload an image. The file size could be kept small, no higher resolution than a standard screen shot would be necessary. I hope no one needs reminding of the downside of depending on third-party image hosting: https://petapixel.com/2017/07/01/photobucket-just-broke-billions-photos-embedded-web/
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