It would be nice to know what versions you are running and have a link to the site to check it out.
Beyond that, you can start by deactivating ALL plugins to see if something is interfering.
Then Redo the latest wordpress update in Appearance > Update.
Finally eventually save and download your settings in the Save restore page, switch to another theme, then delete all weaver theme and plugins, then reinstall all from scratch. All your settings should automatically be back as they as saved in the database