Home Forums Weaver Xtreme Theme Primary menu disappeared with update to 4.3.5

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  • #64888
    karen
    Participant

    I have lost my primary menu since updating to Weaver xtreme Plus 4.3.5. I thought I had posted this but cannot now find it. so I apologize in advance if it is somewhere here. I do not see it in my list of discussions.

    If there is not a solution I would like to download 4.3.4.

    My website is: southernarizonaguide.com

     

    ### Weaver System Info ###

    — WordPress Configuration —

    Site URL: http://soazguide.staging.wpengine.com
    Home URL: http://soazguide.staging.wpengine.com
    Multisite: No
    Version: 5.4.2
    Language: en_US
    WP_DEBUG: Disabled
    WP Memory Limit: 512M
    Permalink: /%postname%/
    Show On Front: page
    Page On Front: Welcome to Southern Arizona Guide (ID# 7758)
    Page For Posts: (ID# 0)
    Current Theme: Weaver Xtreme (4.3.5)
    Post Types: post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_router_page, frm_styles, frm_form_actions, cn_log, ads, maps, sg_tour, mailpoet_page, mec-events, mec_calendars, tribe_venue, tribe_organizer, tribe_events, tribe-ea-record, deleted_event

    — Weaver Xtreme Configuration —

    Weaver Xtreme Version: 4.3.5
    Theme Support Version: 4.0.3
    Xtreme Plus Version: 3.1.1

    — Server Configuration —

    Operating System: Linux
    PHP Version: 7.4.6
    MySQL Version: 5.7.29
    jQuery Version: 1.12.4-wp
    Server Software: Apache

    — PHP Configuration —

    Local Memory Limit: 512M
    Server Memory Limit: 512M
    Post Max Size: 100M
    Upload Max Filesize: 50M
    Time Limit: 3600
    Max Input Vars: 10000
    Display Errors: On (On)

    — WordPress Active Plugins —

    AdRotate Professional: 5.6.4
    Bainternet Simple TOC: 0.9.0
    BAW Multipass for Protected Pages: 1.4
    Classic Editor: 1.5
    Clicky for WordPress: 1.9
    Connections Business Directory: 9.7.2
    Connections Business Directory Extension – Form: 2.7.4
    Connections Business Directory Template – cMap: 5.3.2
    Custom Post Type UI: 1.7.4
    FareHarbor for WordPress: 3.6.1
    Formidable Forms: 4.05.02
    Lazy Load – Optimize Images: 2.3.3
    MailPoet 3 (New): 3.47.6
    MailPoet 3 Premium (New): 3.0.87
    MapPress Maps for WordPress: 2.54.6
    Max upload size: 3.0
    MEC Fluent-view Layouts: 1.0.3
    Modern Events Calendar Lite: 5.6.5
    Monumetric Ads: 7.2
    Redirection: 4.8
    Relevanssi: 4.7.2.1
    Smart Slider 3 Pro: 3.4.1.8
    Sucuri Security – Auditing, Malware Scanner and Hardening: 1.8.24
    SumoMe: 1.31
    Weaver II Theme Extras: 2.3.1
    Weaver Show Posts: 1.5
    Weaver Themes Shortcode Compatibility: 1.0.4
    Weaver Xtreme Plus: 3.1.1
    Weaver Xtreme Theme Support: 4.0.5
    WP Edit: 4.0.4
    WP Featherlight: 1.3.3
    Yoast SEO: 14.4.1
    Yoast SEO: Video: 13.1

    — WordPress Inactive Plugins —

    Elementor: 2.9.13
    Find and replace: 2.0
    Mashshare Share Buttons: 3.7.6
    Post Type Switcher: 3.2.0
    Search & Replace: 3.2.1
    Search by ID: 1.3
    Search Exclude: 1.2.5
    Social Rocket: 1.2.10
    WP-DraftsForFriends: 1.0.2
    WP-Sweep: 1.1.3
    WP File Manager: 6.5
    WPFW – Menus Management:

    ### End System Info ###

     

    #64890
    scrambler
    Moderator

    @weaver should have a look at this as we have had no other reports.

    I can see the primary menu div, but it is empty, so there definitely appear to be an issue.

    Have you tried deactivating ALL non weaver plugins to see if one may have a problem with the new version.

     

     

    #64891
    karen
    Participant

    I will do that, and we can troubleshoot,  but currently I just want the menu back so I am going to revert to 4.3.4

    #64892
    karen
    Participant

    Yes, disabling plugins did not help. Reverting to the previous version did not help. hmm.

    #64893
    scrambler
    Moderator

    Ok now it is getting weird.

    First make sure you clear ALL your caches.

    Next, check if you have any plugin that does css and or javascript optimization.

    These can break the theme in very unpredictable ways so if you have plugin doing that (like the jetpack option), make sure you disable it.

    #64894
    scrambler
    Moderator

    I also see error messages at the top saying

    Warning: count(): Parameter must be an array or an object that implements Countable in /nas/content/staging/soazguide/wp-content/plugins/wpfw_menus_management/functions.php on line 19

    Warning: count(): Parameter must be an array or an object that implements Countable in /nas/content/staging/soazguide/wp-content/plugins/wpfw_menus_management/functions.php on line 25

    Warning: count(): Parameter must be an array or an object that implements Countable in /nas/content/staging/soazguide/wp-content/plugins/wpfw_menus_management/functions.php on line 43

    SO it sounds like you have a menu management plugin having some trouble, I would start by disabling that.

     

    #64895
    karen
    Participant

    It was disabled. I enabled it so that I could export the menus to save them. I have since disabled it again.

    #64896
    scrambler
    Moderator

    Just to be sure, can you go to Appearance > Xtreme Admin > Main options > Menus > Primary menu bar, and check the the Hide menu option is set to do not hide.

    Also if you can grab a screen shot of all primary and secondary menu options in that page and post it here

     

    #64897
    karen
    Participant

    Yes, thanks, I saw that.

    #64898
    karen
    Participant

    The right sidebar is up where the menu bar should be. Could that be interferring?

    #64899
    scrambler
    Moderator

    Next, I would do the following.

    • Save all theme settings and download a copy locally
    • Switch to a different theme
    • Delete weaver Xtreme Theme and plugins
    • Reinstall Weaver Xtreme THEME  from WordPress and activate
    • Reinstall Weaver Xtreme Theme Support PLUGIN from WordPress and activate
    • If you have Plus redownload a fresh copy, install and activate

    All settings should be back, clear all caches and see what happens

    #64905
    karen
    Participant

    ok.. I restored the files to a backup. I then updated a staging site and the same thing happens. This is WPENGINE which I gather you do not care for as a host. I have caching turned off. If you would like to take a look, I can give you the staging site. I have disabled all the plugins except Weaver plugins as well. I am not sure I need all of them.

    I am on Xtreme Plus.

    they are:

    WeaverII theme extras
    Weaver Show Posts
    Weaver Themes Shortcode Compatibility
    Weaver Xtreme Plus
    Weaver Xtreme Theme Support

    Should I disable any of these?

    Thanks!

     

    #64906
    Weaver
    Keymaster

    I tried to follow this thread, but I’m a bit confused. Your home site, southernarizonaguide.com, at this moment appears to be using 4.3.4, and I see 3 Weaver menus on the home page – primary, secondary, and a plus extra menu for Dining.

    Is that correct? Is there a missing menu?

    Version 4.3.5 did have significant changes to the primary, secondary, and mini menu code due to some new WP theme requirements, but the functionality should not have changed at all, and there haven’t been any other reports of issues. There will be a 4.3.6 released withing a day or two with a few fixes, but nothing with menus. But if you update to 4.3.6 when it comes out, and the issue returns, I can try to have a look at your site directly. I will be unavailable for a few days later in the upcoming week, so you might want to wait until the following week to try the 4.3.6 update.

     

    #64907
    Private Reply
    karen
    Participant
    This reply has been marked as private.
    #64909
    Private Reply
    Weaver
    Keymaster
    This reply has been marked as private.
    #64912
    Private Reply
    karen
    Participant
    This reply has been marked as private.
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