July 12, 2019 at 10:31 UTC - Views: 25 #60374
Need some help on linked logos for sites. I think I’ve missed a step somewhere but am failing to find it
If I paste https://www.ringwood-dogs.com/ into WhatsApp or FB Messenger etc I typically get the default grey head-n-shoulder icon rather than a site logo next to the listing. See:
Typically if I pastes others sites into WhatsApp or FB Messenger I tend to get their logo or a feature image next to the Site Description for the URL.
I used to have the website set up with a transparent background with logo header image as that’s what you recommended many moons ago as the best way of having the header scale: https://www.ringwood-dogs.com/wp-content/uploads/2017/11/Ringwood_Header_Lab-Logo-1200×200.png
I tried tweaking the website via Appearance | Customise | General Options & Admin | Site Identity:
I added a logo: https://www.ringwood-dogs.com/wp-content/uploads/2019/07/Ringwood_Header_Lab-Logo-325×200.png And to replicate that header image space I added a transparent image as the header image: https://www.ringwood-dogs.com/wp-content/uploads/2019/07/Ringwood_Header_Transparent-1200×200.png
The above two replicate the old combined header and logo image: https://www.ringwood-dogs.com/wp-content/uploads/2017/11/Ringwood_Header_Lab-Logo-1200×200.png
It looks great on a full screen but on a mobile devise the header image, the logo and the title and description all clash…. A complete mess.
Also even after clearing caches etc if I paste the url into FB Messenger or WhatApp still no associated logo!!!
I’ve reverted back to not using the logo header: https://www.ringwood-dogs.com/wp-content/uploads/2017/11/Ringwood_Header_Lab-Logo-1200×200.png and am now seeking any tips on how I can get the site to have the logo / site icon associated with the link.
(there is a site icon associated with the site: https://www.ringwood-dogs.com/wp-content/uploads/2015/09/Ringwood-Logo_Dog_512x512.png)
Many thanksJuly 12, 2019 at 15:02 UTC - Views: 23 #60376
There is nothing in the theme to control what gets in WhatsApp or facebook.
You may want to check if an SEO plugin like Yoast SEO would give you some options, or search on WordPress.org to see what these apps are looking for.July 12, 2019 at 17:18 UTC - Views: 16 #60472
OK partially fixed via uploading a default image in All in one SEO under Social Media.
All in one SEO allows you to upload a default image that is used if no image is found:
Its working on WhatsApp. Its not working yet on FB messenger, may need to dig deeper to fix that
Thanks for the pointers
PeterJuly 12, 2019 at 21:18 UTC - Views: 18 #60474
Here is the fix
This is how you fix facebook:Set up an og default image that is 1200×630
Load it into All in One SEO as the default Social media image:
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