Home Forums Weaver Xtreme Theme How to stop auto telephone format detection.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #75738
    KarlCraig
    Participant

    Occasionally some text on my WP website (using Weaver Xtreme) is converted to a telephone format (e.g. it makes 1866 ENGLAND into a telephone link). My site doesn’t require this feature, and I’d like to find a way to stop it auto detecting. I don’t have any plug-ins that would enable that, so can it be disabled somewhere in the dashboard?

    Thanks in advance to any suggestions.

    #75739
    User
    Moderator

    @KarlCraig

    For clarification, does this show up on both phone and desktop browsers?

    Is it happening on both site comments and WP content?

    Update:  I don’t believe Weaver Xtreme has such functionality.  However, research reveals that it seems some analytic plugins do this for their internal reporting.

    If this issue is in any way predictable/ repeatable, can you check that your plugins are not the cause of this?

    Regards.

    #75740
    KarlCraig
    Participant

    It shows on both desktop and device browsers. I have never seen it in a comment as yet, but just in WP content.
    I’ve only seen it a few times, and I have a workaround (I fill the text space with a symbol, and colour that the same as the background – not elegant, but works for now).
    I can’t see how it is any of my plug-ins – never seen a setting that has anything to do with auto identifying phone numbers or the like.

    Usually it’s just a string of numbers that gets ‘linked’, which can sometimes be written out as text to avoid, but this latest one – 1866 ENGLAND – is a bit more worrying. I have a lot of that kind of text (it’s a family history site, and I have birth death, marriage and census records with that kind of heading).

    http://www.craig-galt.info

    #75741
    User
    Moderator

    @KarlCraig

    From your reply, I understand that this is a new intermittent error.

    Interestingly, I have found a few similar oddities to this in the last 2 updates of WP Core that took the plugin authors up to 5 days to fix

    I checked your site at search for “1866 England” but could not find it, so wasn’t able to do much more  But then again you’ll have fixed it by now…… 🙂

    1)  The next time you get that Date Stamp showing, please do take a screen capture and then right-click on INSPECT after highlighting the Date.   That ought to show you what precicely is being displaying and where any errant code originates.

    2)  In the meantime I was searching on this and came to this link:  https://www.elegantthemes.com/blog/tips-tricks/add-a-date-and-time-widget-to-your-wordpress-website

    It gives quite a few way of adding Date/Time Stamps into WP.

    After looking at their various code offerings, you may like to check your WP-Config.php file and the Xtreme CSS customisation setting for any similar wordings. Just in case a plugin has added such code to your site automatically on activation.

    3)  As another alternativbe method of fixing this issue on a case by case basis, perhaps using a Word Break in the middle of the “1880 England” will work.  Something like  “1880 England” ought to stop the phrase being recognised by whatever is causing the issue.

    Regards.

    #75743
    scrambler
    Moderator

    I believe this is a browser setting. You may want to look into these

    #75744
    User
    Moderator
    #75749
    KarlCraig
    Participant

    Hi All,

    Many thanks for your responses – I’ve been away for a few days, so I’m just catching up on my messages.

    Yes, I have done a ‘fix’ with a space break for my current error, but I’ll go through these ideas and report back if I find the cause.  Funny thing is it doesn’t happen on very similar word/letter strings on the same page, so that’s a mystery in itself (or a clue?).  Hmm.

    Karl

     

     

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.