Home Forums Weaver Xtreme Theme Getting 500 internal server error pages on just two admin pages

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #18154
    gstool
    Participant

    I have Weaver xtreme and xtreme plus installed.

    In WordPress Admin, all features work, exept Appearance>Theme Options and Settings. Both of those menu items display a 500 external server error page. Can’t change anything in Weaver xtreme. The Appearnce>+ Xtreme Plus item displays fine.
    How can I restore access to these two pages 
    #24106
    Maureen
    Participant

    It could be that you do not have enough memory. Talk to your host about increasing memory.

    #24107
    gstool
    Participant

    Thank you for the comment. I have just sent a request to the host to increase the 32MB to 64MB or more. Will follow up later after the host replies.

    #24108
    scrambler
    Moderator

    You need 128

    #24109
    gstool
    Participant

    The host has increased the memory_limit to 256MB for me as evidenced by the phpinfo.php page. This did not solve my inability to access the Weaver Xtreme > Theme Options or Settings page in the WordPress admin environment.

    Any other thoughts?
    #24110
    scrambler
    Moderator
    The Fact that the settings page which only wordpress is not opening either points to something wrong in your wrodpress installation.
    I would start by redoing the latest wordpress update in the Dashboard > Updates page
    #24111
    gstool
    Participant

    Thanks for the comment. Wouldn’t you know, going to the Updates page presents a 500 Internal server error page, as does going to the Dashboard home page and clicking Reinstall Now for WordPress 4.3.

    It looks like I am really hosed somehow.
    #24112
    scrambler
    Moderator

    Probably need to speak to your host provider to have them install the update or restore the last working backup

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.