October 3, 2023 at 12:24 UTC - Views: 29 #73486RealbillyParticipant
my backend and frontend are working fine so far. However, when I want to use the Customizer, the selection area on the left and the preview area on the right remain empty.
What could be the reason for this?
I have already tried different browsers.
RealbillyOctober 3, 2023 at 14:13 UTC - Views: 25 #73487scramblerModerator
Post the content of the system Info box in the help page here so @weaver can be sure of your configuration.
Make sure you have the latest version of the Xtreme Theme as well as the Xtreme Theme support plugin installed.October 3, 2023 at 14:15 UTC - Views: 24 #73488UserParticipant
Can you kindly let us have your site URL, together with “Your System and Configuration Info” — which can be found on the Weaver Xtreme Admin tab?
A screen capture of what you are seeing, would not go amiss
Regards!October 3, 2023 at 14:44 UTC - Views: 17 #73489RealbillyParticipant
Thank you for the quick reply.
I just collected that infos to post it here and when I opened the customizer to take that screenshot …. it suddenly worked!
I have really no clue what happened and I hope this behavior will last.October 3, 2023 at 15:11 UTC - Views: 13 #73490WeaverKeymaster
If it happens again, try a different browser.
- You must be logged in to reply to this topic.