Home Forums Archived Forums Not Theme Related An active text widget box that I cannot find to remove.

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  • #17475
    Magnolia
    Participant

    Hi there,

    I’m making some changes to http://www.neshlaavey.com and at the bottom of the page is a text box that says ‘book-now-button’ – the widget section is empty of this text box as is the inactive widgets area, where you can drag and drop from the sidebar but still their settings active.
    This text box used to have an image offering a free consultation, which is no longer required and I am unable to remove the text box – I am making changes for a friend so only have editor sign on capability – can anyone please help me remove this?
    Many thanks
    Jo 
    #20571
    scrambler
    Moderator

    You site link does not work.

    If you are trying to remove a widget, You need to go in Appearance > Widgets, open the widget area where the widget is located, open the widget and delete it from there.

    #20572
    Weaver
    Keymaster

    I don’t think Editors can change widgets.

    This topic is not theme related,

    #20573
    Magnolia
    Participant

    Thanks for your replies – the problem is the text box widget isn’t visible via Appearance> Widgets. I have altered other widgets on the site, and I have managed to remove the image that was in the text box, but I can’t remove the text box widget as it’s nowhere to be foundt. I have been on the forums and they’ve  suggested contacting the theme provider as they think its specific to the theme design…..

    #20574
    scrambler
    Moderator

    We need a working link with specific about what item in the page you are trying to locate to help

    #20575
    Magnolia
    Participant

    and the site link is http://www.neshlaavey.com

    Thanks
    #20576
    scrambler
    Moderator

    It is in Advanced Options > HTML Insertion > Footer code box

Viewing 7 posts - 1 through 7 (of 7 total)
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