Home Forums Weaver Xtreme Theme 403 Error when Downloading Theme Settings on SiteGround

Topic Resolution: Answered
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  • #70767
    Answered
    GR8FL
    Participant

    Trying to download my theme from the Xtreme Admin Tab and I keep getting 403 Forbidden. I have disabled WordFence (though this never happened before).

    I can save it on the host site.
    I can save current settings in files on my site’s host file system.
    I just can’t download current settings to my computer because of 403 error.

    Any clue?

    [Moderators note: solution at end]

    #70768
    Weaver
    Keymaster

    Is this from legacy or customizer download options?

    I can’t reproduce this.

     

    Could it be an http:// vs https:// problem?

    #70769
    scrambler
    Moderator

    Are you speaking of Xtreme Admin > Save and restore > Download Save ALL, because that works for me too

    #70770
    GR8FL
    Participant

    It works for me on my other sites hosted by the same company. It just doesn’t work on one of them which has been the staging site I’ve been doing a lot of work on.

    #70771
    Best Answer
    GR8FL
    Participant

    This reply has been accepted as the best answer.

    I reached out to SiteGround.

    This development site was created recently and by default there are two plugins automatically installed. One is their caching one (SG Optimizer) and the other is security (SiteGround Security) which I deactivated since I’ve been using WordFence. Well apparently the security plugin creates another .htaccess file inside the wp-content folder which among other things creates this sort of error.

    # SGS Directory Hardening
    <FilesMatch "\.(?i:php)$">
      <IfModule !mod_authz_core.c>
        Order allow,deny
        Deny from all
      </IfModule>
      <IfModule mod_authz_core.c>
        Require all denied
      </IfModule>
    </FilesMatch>
    
    # SGS Directory Hardening END

    All I had to do was delete it and made sure to keep the regular .htaccess file in the public_html folder.

    #70777
    Weaver
    Keymaster

    Thanks – I use SiteGround, but haven’t encountered that issue. I’ve changed the title to this thread so it might help others.

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