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When you make a change and it does not happen, is that in the customizer real time preview, or in the Public site?

If you can make changes in the customizer but when you publish them, they don’t show up on the public site, check if you are using a cache plugin or service like cloudflare. If you are, Clear ALL the caches, and eventually deactivate the plugin / service while you are making changes.

Also make sure you are not using a plugin that does JS and CSS optimization, as these can break the theme.