@weaver, I see the error below in the console, and am wondering if it could be contributing to the issue
Failed to load resource: the server responded with a status of 404 ()
@laura, given there were a few hiccups in the v5 update, you may want to tray the following.
- Revert back to 4.4.8
- Update the Xtreme Theme support plugin to its latest version.
- Redo the v5 update to the latest version.
- Clear ALL your caches (plugin, cloudflare, browser….)
- Go in Appearance > Xtreme Admin > main Options and click “Save Settings” to refresh everything.